Cookie Policy
🏢 Data controller:HOCL Hub Ltd
🌐 Applies to:uae.hoclhub.com
What Cookies Are
A cookie is a small text file placed on your device when you visit a website. Some are essential — the site will not work without them. Others are optional, and we only set those with your consent.First-party cookies are set by uae.hoclhub.com directly. Third-party cookies are set by services we use, such as Google Analytics.
Your Consent
When you first visit uae.hoclhub.com, a consent banner gives you a clear choice — accept all, reject all, or manage your preferences by category. Essential cookies cannot be declined. You can update your preferences at any time via the cookie settings link in the site footer.
The Cookies We Use
Essential cookies
These are required for the site to work. They cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while you browse and shop | Session |
| cart | Stores the contents of your shopping cart | Session |
| cookie_consent | Records your cookie consent preferences | 12 months |
Analytics cookies
These help us understand how visitors use the site. All analytics data is aggregated and anonymised. We only set these with your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_[ID] | Google Analytics — maintains session state | 2 years |
| _gid | Google Analytics — distinguishes users within 24 hours | 24 hours |
We use Google Analytics with IP anonymisation enabled. Google processes analytics data in accordance with its own privacy policy. You can opt out of Google Analytics across all sites at tools.google.com/dlpage/gaoptout.
Marketing cookies
We do not currently set third-party marketing or retargeting cookies on uae.hoclhub.com. If this changes, we will update this policy and refresh the consent banner before setting any such cookies.
Managing Your Preferences
Our consent banner
Update your cookie preferences at any time by clicking "Cookie Settings" in the site footer. Changes take effect immediately.
Your browser
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/enhanced-tracking-protection
- Safari: support.apple.com/guide/safari/manage-cookies
- Edge: support.microsoft.com/microsoft-edge/delete-cookies
Blocking essential cookies will affect how the site works — your cart and checkout may not function correctly.
Changes to This Policy
If we add, change, or remove cookies, we will update this policy and the effective date above. For changes affecting your consent, we will refresh the banner so you can review and update your preferences.
Contact
Questions about how we use cookies:
| Contact Type | Details |
|---|---|
| info@hoclhub.com | |
| Phone / WhatsApp | +971 50 288 0155 |
| Post | H O C L Trading, Showroom 1-222, Port Saeed, Dubai, UAE |
| Contact form | uae.hoclhub.com |
| Business hours | Sunday–Thursday, 9:00 AM – 6:00 PM GST |